Game Console repairs Melbourne
Our company has been serving the gaming community for more than 20 years. Our extensive experience and expertise in the gaming industry have earned us the trust and confidence of thousands of customers. We have repaired tens of thousands of game consoles, each one with the utmost care and precision, ensuring it is restored to its original condition. Whether you’re experiencing hardware or software issues, we’ve got you covered. We guarantee that your game console will be in good hands with us, and we strive to provide the best possible service to ensure your satisfaction. You can rest assured that your beloved console will receive the highest quality repair service available. Trust us to get your console back in working order and ready for you to enjoy your favourite games once again.
NEW: You can now Book your Console Repair Online
PS5 Repairs
We already do a wide range of PS5 Repairs, like HDMI Replacement, Bluray Drive Repairs, Overheating Repairs, USB Socket Replacement, Fan Replacement, System Corruptions etc.
XBOX Repairs
We repair Xbox Series S and Xbox Series X. HDMI Socket replacement, HDMI Retimer chip, power issues, corrupted hard drives and other Xbox faults.
Switch Repairs
Yes, in most cases we can repair your Switch Console. The most common problems are charging and power related and we have a very good success rate of fixing them.
New Service
We now repair stick drift and other PS5 Controller issues at a flat rate of $55 per controller.
Alternatively, for $75, you can have both joysticks on your PS5 Controller upgraded to new-style TMR sticks. For more information, click here.
Please contact us for more information.
1-2 Hours Turnaround on most repairs
We offer the quickest turnaround times.
Our Thomastown store is open 6 days a week and appointment is not required for next day repairs.
We can complete most game conosle repairs within 24 hours from the drop-off.
In addition to that, for some repairs we offer, at no extra cost, an express turnaround time of 1-2 hours. It is best if you call us to discuss if your repair is eligible for the quick turnaround, and arrange a booking so we can ensure prompt service.
Our fridge with complimentary cold drinks is always filled up to make your wait more pleasant.
Too far from Thomastown?
No Worries, we can still help you!
For the customers who live further away from our Thomastown store, we can organise, by appointment, expedited service and have your console repaired within 1-2 hours so that you can do it all in one trip.
Alternatively, you can mail your console out to us, and once fixed, we will mail it back. And, if the repair cost is over $150, the return postage is on us!
What Makes Us Different in game console repairs
Fast and Efficient
Most game console repairs are done the same or the next day. The only exception is, in rare cases, if the part required for the repair is not in stock and we have to order it.
Experienced Professionals
Our Thomastown store has been in operation for over 15 years, and our technicians are fully qualified with over 20 years of experience in the field.
Advanced Solutions
We use the state of the art equipment for our repairs and we specialise in micro-soldering which allows us to perform most complicated repairs on your consoles.
Competitive Prices
Apart from the quickest turnaround times, we also offer the lowest prices for game console repairs on the market. The price of repair will never exceed the value of the console.
Friendly & Reliable
We are a family business and customer satisfaction is our top priority. We will always communicate the repair with the customer and explain all the steps involved.
Customer Satisfaction
Over 1000 (and counting) five-star Google Reviews are the best testimony of the quality of our game console repairs and the honesty of our business
“Fabulous Business, Fantastic Service, And Incredible At Relieving Stress.”
Quote from one of our Customer Reviews
Our Customers Say
6 Months Warranty on All Repairs
Customer Satisfaction Guaranteed
No Fix - No Fee*
- We will never charge you more than we quoted unless we discuss it with you first
- Due to our “No fix – No Fee” policy, we never take payments in advance
- We provide full 6 months warranty with all our repairs
- In rare cases, if your consoles cannot be repaired, we will not charge you regardless of how much time and effort we have invested into it.
- * No Fix – No Fee policy applies only if the console still has the warranty stickers intact. If the unit was previously opened and repaired (except by us), the minimum repair/diagnostic fee will apply.
Frequently Asked Questions
In most cases, you will get your console back the next business day. Often, especially for customers coming from further away, we can organise the same day repair. Only in rare cases, if we need to investigate the fault further, or if the part required for the repair needs to be ordered, the repair may take a few extra days.
No – we never takte the payment in advance, but when the console is picked up. We also have “No Fix – No Fee” policy, which means if your console cannot be repaired, you will not get charged for any work we have done on it (*conditions apply).
We generally do not repair controllers as they are often cheaper to buy than to fix. We also do not offer any repairs to other accessories.
The only exceptions at the moment are PS5 controllers which we fix for a flat rate of $55, and Nintendo Switch Joy-Cons, for a $45 flat rate.
No, we do not offer repairs on any older generation and retro consoles.
Currently, we ONLY repair:
- PlayStation 5
- PlayStation 5 Original Sony Controllers
- Xbox Series S & X
- Nintendo Switch, Switch Lite & Switch OLED